Privacy policy

Privacy Policy

Last Updated: June 5, 2026

This Privacy Policy explains how Valmont collects, uses, discloses, stores, and protects personal information when you visit our online store, place an order, contact customer support, subscribe to communications, or otherwise interact with Valmont.

1. Who We Are

Valmont is an online apparel and fashion retailer operating in the United States. For privacy-related questions, contact Valmont at support@valmont.com.

2. Personal Information We Collect

Identity and contact information, such as name, email, phone number, billing address, and shipping address;
Order and transaction information, such as products purchased, order number, shipping details, returns, and refunds;
Payment-related information processed through secure payment providers;
Device and usage information, such as IP address, browser type, pages viewed, and website activity;
Marketing information, such as subscription status and communication preferences.

3. How We Use Personal Information

To process, confirm, fulfill, ship, deliver, return, exchange, or refund orders;
To provide customer support;
To operate, maintain, secure, and improve the website;
To detect fraud, abuse, chargebacks, and unauthorized activity;
To send transactional and marketing communications where permitted by law;
To comply with legal, tax, accounting, and regulatory obligations.

4. Cookies and Tracking Technologies

Valmont may use cookies, pixels, analytics tools, tags, and similar technologies to operate the website, maintain cart functionality, analyze traffic, measure advertising performance, and improve the customer experience.

5. How We Disclose Personal Information

Valmont may disclose personal information to payment processors, shipping carriers, fulfillment providers, e-commerce platforms, analytics providers, advertising providers, customer-service providers, professional advisers, government authorities, and business-transfer recipients where necessary or permitted by law.

6. Sale or Sharing of Personal Information

Valmont does not sell personal information for direct monetary payment. Certain privacy laws may define advertising cookies, pixels, or analytics technologies as “sale,” “sharing,” or “targeted advertising.” Where required by law, you may opt out by contacting support@valmont.com with the subject line “Privacy Opt-Out Request.”

7. Your Privacy Rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, opt-out of certain processing, or appeal of certain privacy decisions. To submit a request, contact support@valmont.com with the subject line “Privacy Request.”

8. California Privacy Notice

California residents may have rights under California privacy law, including the right to know, access, correct, delete, opt out of certain sales or sharing of personal information, and not be discriminated against for exercising privacy rights. California residents may contact support@valmont.com.