Shipping policy

Shipping Policy

Last Updated: June 5, 2026

This Shipping Policy explains how Valmont processes, ships, tracks, and handles delivery issues for orders placed through our online store.

1. Shipping Coverage

Valmont ships to deliverable addresses within the United States where carrier service is available.

2. Order Processing Time

Orders are typically processed within 1 to 3 business days after payment authorization, excluding weekends, federal holidays, carrier holidays, and periods of unusually high order volume.

3. Estimated Delivery Time

Standard delivery within the United States typically takes 3 to 8 business days after shipment, depending on destination, carrier availability, weather, operational conditions, and other factors outside Valmont’s reasonable control.

4. Shipping Charges

Shipping charges, if any, are displayed at checkout before payment.

5. Shipment Confirmation and Tracking

When an order ships, Valmont will send a shipment confirmation to the email address provided at checkout when tracking information is available.

6. Shipping Time Compliance

If Valmont cannot ship an order within the promised timeframe, or if no timeframe is stated within 30 days after the order is placed, Valmont will take appropriate action required by applicable law, which may include requesting your consent to the delay or issuing a refund for unshipped merchandise.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

8. Lost, Stolen, or Marked-Delivered Packages

If tracking shows that a package was delivered but you cannot locate it, contact Valmont at support@valmont.com.

9. Damaged Packages

If your package arrives visibly damaged, contact Valmont at support@valmont.com within 7 days of delivery.

10. Contact

For shipping questions, contact Valmont at support@valmont.com.