Shipping policy
Shipping Policy
Last Updated: June 5, 2026
This Shipping Policy explains how Valmont processes, ships, tracks, and handles delivery issues for orders placed through our online store.
1. Shipping Coverage
Valmont ships to deliverable addresses within the United States where carrier service is available.
2. Order Processing Time
Orders are typically processed within 1 to 3 business days after payment authorization, excluding weekends, federal holidays, carrier holidays, and periods of unusually high order volume.
3. Estimated Delivery Time
Standard delivery within the United States typically takes 3 to 8 business days after shipment, depending on destination, carrier availability, weather, operational conditions, and other factors outside Valmont’s reasonable control.
4. Shipping Charges
Shipping charges, if any, are displayed at checkout before payment.
5. Shipment Confirmation and Tracking
When an order ships, Valmont will send a shipment confirmation to the email address provided at checkout when tracking information is available.
6. Shipping Time Compliance
If Valmont cannot ship an order within the promised timeframe, or if no timeframe is stated within 30 days after the order is placed, Valmont will take appropriate action required by applicable law, which may include requesting your consent to the delay or issuing a refund for unshipped merchandise.
7. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
8. Lost, Stolen, or Marked-Delivered Packages
If tracking shows that a package was delivered but you cannot locate it, contact Valmont at support@valmont.com.
9. Damaged Packages
If your package arrives visibly damaged, contact Valmont at support@valmont.com within 7 days of delivery.
10. Contact
For shipping questions, contact Valmont at support@valmont.com.